Franklin Street Social

I have ordered from here before but tonight was disappointing. Not because the food is disappointing but the customer service is something to be desired. I tried to order 3 different sandwiches and was told none of them could be made because the grill was shut down and I just stood there and watched them finish a sandwich off the grill. This establishment definitely does not go out of their way for customer service. Ended up ordering the Balboa, Flying pig and the kitchen sink. Food Is good, sandwich is large and loaded with meat and toppings. I’ve seen customers stand in line waiting to order and when it turns 8:pm waited on or not They just close. I’m sorry but that is unacceptable.

Franklin Street Social is a great place to dine with 13 restaurants to choose from. Tonight we were craving a hoagie. You better be hungry, these are some of the biggest in the area. Don’t fall short of meats and condiments in the sandwich. Customer service was exceptional and our order was prepared perfectly. Got it to go. Highly recommended. 10 out of 10